Head Housekeeper – Belgravia, London

• Location: London, United Kingdom
• Type: Permanent
• Categories Housekeeping
• Salary £80,000 - £90,000 Per Year
• ID 4543

We are working with a UHNW family who are moving into a newly completed residence in Belgravia, London, to help them hire a full-time Head Housekeeper. This is a newly created position within a truly exceptional home, where every detail has been handcrafted, from bespoke furniture and chandeliers to an important art collection.

The Head Housekeeper will be integral to establishing the household from the outset: settling into the new property, compiling the initial snag list and learning precisely how the family wishes their home to be run. The household operates almost year-round, and the family entertains regularly on an intimate scale.

You will lead a housekeeping team currently being built, including a laundry manager and three housekeepers, working alongside the House Manager and Butler. The ethos of the household is simple: never rush and do everything right.

Key Responsibilities

• Settle into the new residence and compile a comprehensive snag list alongside the House Manager
• Learn the family's preferences in detail and deliver housekeeping to their exact specifications
• Lead, train and supervise the housekeeping team, including the laundry manager and housekeepers
• Maintain the residence to an impeccable standard, with meticulous care of bespoke furniture, fine art and chandeliers
• Oversee the care of an extensive couture wardrobe, including pressing, storage and seasonal rotation
• Manage laundry operations to the highest standard, including fine linens and delicate fabrics
• Plan and schedule daily, weekly and deep-cleaning routines across the property
• Prepare the home for guests and entertaining, ensuring it is always presentation-ready
• Manage housekeeping inventory, supplies and specialist cleaning products
• Liaise with specialist contractors and restoration professionals as required
• Uphold the highest standards of discretion, confidentiality and respect for privacy, with zero tolerance for gossip, hearsay or the inappropriate sharing of information

Ideal Candidate

• The right attitude, a genuine willingness to learn and the ability to adapt, as every household operates differently and each Principal has their own preferences and expectations
• Proven experience as a Head Housekeeper within a UHNW private household or five-star hotel or luxury yacht
• A strong track record of longevity in previous positions
• Expert knowledge of caring for fine art, antiques, luxury fabrics and couture garments
• Exceptional attention to detail, with a calm and methodical approach
• A confident, hands-on leader and trainer with excellent communication skills
• An attentive listener, able to take detailed instruction and follow it precisely
• Trustworthy, loyal and a natural problem solver
• Fully flexible on shifts, including weekends
• Experienced Chief Stewardesses moving into a land-based career will be considered
• Impeccably presented, professional and discreet

Package

• Working schedule: 5 days a week on a shift rota (7:30am – 4:30pm or 1:00pm – 10:30pm), including weekends
• Transport home provided following late shifts
• 22 days' holiday plus 8 bank holidays
• Statutory pension after 3 months' service
• Performance-based incremental bonus
• Salary: £80,000 – £90,000 gross per annum (DOE)