Today we delve into Mathieu’s extensive career working with UNHW clients worldwide from cruise ships to super yachts to private residences and large events. There isn’t much he hasn’t done and his transition into training has enabled him to train some fantastic teams in some incredible locations. If you have a newly hired team then they will all be great individually but they won’t work cohesively without any kind of training to bring everyone’s experiences together to form a standardised level of service. Equally, if you have a well-established team, don’t underestimate the importance of regular upskilling of your staff. We recommend annual training for well-established teams to keep things fresh, enhance skills and keep staff engaged and developing.
Silver Swan can now offer tailored training programs depending on your needs.