Operations Manager

  • Location: Torino, Italy
  • Type: Permanent
  • Categories Management
  • Salary €3,500 - €4,000 Per Month
  • ID 3413

We are looking for an experienced Operations Manager. The ideal candidate will be passionate about hospitality and the F&B industry. Managing staff as well as have a genuine love for travelling for work.
You will lead the forefront of the brands decision making and set up a new team and a new base in the greater Torino area. The team consist of COO, Maintenance Manager, F&B manager and administration. You will be in charge of the daily hotel operation in French, Italian Alps and Corsica, a total of nine hotels. The daily work consist of the following parts:

Responsibilities:

  • Prepare seasonal hotels for operation
  • Participating in recruiting and training of seasonal staff with support from central HR
  • Controlling the daily operations of the hotels
  • Follow up on the concept for food and beverage and other activities
  • Regular follow up and analyse sales and revenues (daily operation for hotel)
  • Staff scheduling and make sure staff cost KPI are achieved.
  • Responsible for guest satisfaction (OTA:s, TripAdvisor, internal guests reviews etc)
  • Support additional managers in their daily operation and support when needed.
  • Secure maintenance planning for the hotels is done together with maintenance and administration responsible
  • Responsible for fire and safety

Ideal Candidate:

  • EU passport holders only 
  • Fluent English essential 
  • Torino, Piemonte: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
  • Hotel operation: 5 years (Required)
  • Management: 3 years (Required)Willingness to travel: 50% (Required)
  • Work Location: On the road

Package:

  • Work from home with frequent travel 
  • Ability to commute/relocate
  • Job Status: LIVE
  • Responsible Consultant: Charlotte Philip-Smith 
  • Location: Torino, Italy with frequent travel 
  • Salary: From €3,500-€4,000 per month
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