Reports To: Estate Manager
Summary: We are seeking a highly organised and experienced Executive Housekeeper to oversee the daily operations of a private estate.
The ideal candidate will have a keen eye for detail, exceptional management skills, and a deep understanding of housekeeping and hospitality standards.
The Executive Housekeeper will be responsible for maintaining the estate in impeccable condition while ensuring the highest level of service and guest satisfaction.
- Housekeeping Management:
- Manage and supervise a team of housekeeping staff.
- Develop and maintain a housekeeping schedule to ensure the timely and thorough cleaning of all estate areas, including bedrooms, bathrooms, living spaces, and common areas.
- Ensure the proper care and cleaning of fine furnishings, antiques, and delicate items.
- Guest Services:
- Oversee the preparation of guest rooms and accommodations, ensuring they are immaculate and welcoming for visitors.
- Inventory and Supplies:
- Manage inventory of cleaning supplies, linens, and other household items, and ensure they are replenished as needed.
- Source and maintain relationships with vendors to procure high-quality supplies and materials.
- Maintenance and Repairs:
- Identify maintenance and repair needs within the estate and communicate these needs to the appropriate maintenance personnel.
- Ensure that all maintenance tasks are completed promptly to maintain the estate’s condition.
- Training and Development:
- Provide ongoing training to housekeeping staff, ensuring they are knowledgeable about the estate’s unique needs and expectations.
- Set performance standards and evaluate staff regularly to maintain high service standards.
- Security and Confidentiality:
- Maintain the utmost discretion and professionalism, understanding the need for privacy in a private estate.
- Implement security protocols and procedures to protect the estate, its guests, and staff.
- Proven experience as an Executive Housekeeper or in a similar role in a luxury private estate or hospitality environment.
- Knowledge of fine furnishings, antiques, and the care of delicate items.
- Strong leadership and team management skills.
- Exceptional attention to detail and organisation.
- Excellent communication and interpersonal skills.
- Discretion and ability to maintain confidentiality.
- Knowledge of cleaning products, techniques, and equipment.
- Ability to adapt to changing priorities and demands.
- Strong problem-solving skills.
This is an exciting opportunity for an experienced Executive Housekeeper to join a prestigious private estate and maintain the highest standards of housekeeping and service.
If you have a passion for hospitality and an impeccable eye for detail, we invite you to apply and become an integral part of our estate team.
All references mandatory prior to candidate screening.