As we recruit for many clients who are based internationally, video calls are becoming more and more popular and also very necessary, so we’ve put together some simple tips on how to nail a video interview.

Based on specific feedback given by our client the first and most important thing you need to remember when interviewing via video call is to smile.

Believe it or not, candidates have, and still are, failing interviews based on this and it’s especially important in the hospitality industry.

As well as actually smiling, try to remember S-M-I-L-E in a slightly different way…

S is for Scenery:

It’s important that you choose your location carefully, as clients aren’t interested in seeing your interior design skills, they’re interested in you. So, try to make sure you’re in a quiet, well-lit room with a plain background. To fit this professional background, make sure that you’re looking smart and professional yourself. Put on your best shirt, dress or suit.

M is for Motivation:

Ask yourself why you want this job. Is it to challenge yourself, is it to support yourself and your family? Remember this during your interview and if relevant, even mention it to the client so that they can see how much the job would really mean to you.

This not only shows the employer that you are serious about the job, but it also instils confidence and shows your determination.

I is for Impression:

First impressions are important in any social situation, let alone during an interview. The client wants to see that candidates have the right attitude and are confident, however, be sure to master just the right amount of confidence. You want enough to show that you’re perfectly capable of the job, but not too much that you could come across as rude or obnoxious.

L is for Learn:

Always do your research and learn about the company and the job, as this shows initiative. The client will almost definitely ask you to give examples of work experience that matches their job description, so make sure you understand exactly what the job entails and have these examples prepared.

And finally, E is for Eye Contact:

The interview might be through screen, but the interviewer is still human, and the hospitality industry is all about having great personal skills. This coincides with body language – the interviewer can see your every move whether that’s you looking down at your hands, being slumped in your chair or even fidgeting with your hair, so make sure you’re sitting or standing up straight and maintaining eye contact.

Obviously, these tips apply to face to face interviews as well and you’re probably thinking that you’ve heard all of this before, but you will not believe just how easy it is to forget these simple things when it comes to a video interview.

So, our advice is to practise by recording yourself answering interview questions while remembering to S-M-I-L-E.

You’ll be amazed to see the difference, especially when you land your dream job.

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